I am a...

DevOps Engineer

Site Reliability / DevOps Engineer with 25+ years’ experience
...And I am a US citizen with Taiwan Employment Gold Card Visa
Please feel free to contact me.

About Me

  • Name: Paul Jones
  • Date of birth: One fine day in Aug 197x
  • Address: Taichung, Taiwan / Atlanta, USA
  • Nationality: American
  • Phone: (+86) 0979382552 (Taiwan) / (678) 465-7107 (United States)
  • Email: paul.tyler.jones@gmail.com
  • Email: contact@paultylerjones.com

Personal Summary / Objective Statement

Veteran Site Reliability and DevOps Engineer with 25+ years of expertise in enterprise systems management. With a strong foundation in problem-solving and leadership, I aim to transition to a Machine Learning Engineer role where my experience with Cloud technologies will be key in advancing Machine Learning Operations (MLOps). I am eager to apply my skills to develop machine learning models and optimize data-driven processes in order to contribute to innovative machine learning solutions that drive business growth.

US citizen with Taiwan Employment Gold Card Visa, able to work without sponsorship in Taiwan and abroad.

What I Do ?

Among other things I...

  • Cloud Platform and Infrastructure
  • Containerization
  • Network Fabric Design / Matinainence
  • Storage Fabric Design / Maintainence
  • Process Automation
  • Droning and Blogging about Technology
Send me message download my cv

A Quick look at my life

Resume

Education / Major Certifications

  • May 17, 2010

    Bachelor of Science in Information Technology

    Daytona State College, Daytona Beach, Florida, USA

    I completed a BS degree from Daytona State College in Daytona Beach, Florida, USA.

  • May 22, 2003

    Microsoft Certified Professional

    Certification number B891-5025

    My first professional Microsoft certification!

  • April 28, 2017

    Microsoft Certified Solutions Expert (MCSE): Cloud Platform and Infrastructure

    Certification number H843-9941

    After a lot of study and applied experience, I finally achieved a professional goal of becoming an MCSE!

  • June 6, 2021

    Microsoft Certified: Azure AI Fundamentals

    Certification number H843-9941

    I strive to keep current with a quickly changing landscape, so AI in the cloud it is!

Experience

  • 2021-Present

    Teacher & IT Administration Lead

    Ivy Collegiate Academy, Taichung, Taiwan

    Lead IT administration at a bilingual international academy, owning platform governance, AI adoption, and infrastructure strategy while teaching AP Cybersecurity. Authored the school’s AP Cybersecurity course from curriculum design through College Board course authorization, and direct the Google for Education AI adoption program.

  • 2019-2020

    Site Reliability Engineer

    Siemens, Atlanta, Georgia, USA

    Modernized and standardized software infrastructure processes for power station sites through DevOps methodology, and managed teams conducting remote assessments and customer-facing processes. Supported engineering with high-availability virtual machine library management, provisioning workstations and Virtual Desktop Infrastructure clients for imaging and plant operation simulations.

  • 2016-2019

    Technical Solutions Specialist / Server Engineer

    Hewlett Packard Enterprise, Atlanta, Georgia, USA

    Led an incident response group focused on operations and automation of compute, storage, and networking hardware across HPE ProLiant and Dell PowerEdge architectures, using CI/CD model processes. Achieved 87% first-pass diagnostic accuracy in identifying hardware failures across enterprise management platforms and data center operations.

  • 2014-2016

    Support Analyst / Team Lead

    Honda North America Services, LLC, Atlanta, Georgia, USA

    Managed projects improving system performance and reliability, achieving over 92% satisfaction across 4,000+ service events. Deployed remote-access VPN and multi-factor authentication for 125 users, implemented endpoint encryption site-wide, and directed complex system update and digital transformation initiatives.

  • 2012-2014

    Account Manager / Technical Lead

    First Data / Fiserv, Atlanta, Georgia, USA

    Managed IT infrastructure operations for a 450-seat site expansion, covering desktop support, remote access, and network resource allocation. Implemented a backup verification and disaster recovery program with routine on- and off-site backups, cutting recovery time by 80% and closing gaps in off-site coverage.

  • 2006-2012

    Retail Merchandiser

    Coca-Cola Enterprises, Daytona Beach, Florida, USA

    Collaborated with management and sales teams to optimize product displays and stock plans across a large territory, developing the coordination and planning discipline that later carried into larger-scale program and policy management. Held direct responsibility for account relationships, merchandising execution, and field-level forecasting, working independently with store operators to translate corporate promotions into effective in-store execution.

  • 2000-2004

    Help Desk / Desktop Support

    NASCAR, Daytona Beach, Florida, USA

    Managed technical support across multiple sites, focusing on IT system procurement, configuration, and installation in line with corporate standards. Coordinated IT infrastructure upgrades and provided Tier I and Tier II support, building the hardware and Windows administration foundation that carried through every role that followed.

Skills

Virtualization

95%

Cloud

80%

Network

75%

Storage

95%

Automation

80%

Design

75%

More skills

Containerization
Infrastructure
Management
Design
Matinainence
Droning!

All The Latest

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National Theatre Dessert

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Biking in Taichung

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Phad Thai Lunch

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Tyler and Paul Out!

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Tyler in Thailand

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Paul Scootering!

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Downtown Taichung

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Lucky at DogCon!

25+

Years of Experience

5000+

Tickets Resolved

3

Courses Built

Latest Post

Ask about the Tokata Airbag Project...

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Where you can find me

Please call or text with any business inquiries
Address/Street Running (or biking) somewhere!
Taichung, Taiwan
Phone Number (886) 0979 382552
(678) 465 7107
Email
contact@paultylerjones.com
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